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<< Click to Display Table of Contents >> Navigation: Problems during the Installation > Error Code: D0001 |
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Applies to: |
Perpetual Licenses with dongle: |
Embroidery Office version 20, Stitch Era version 20, Hotfix Era version 20 |
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Perpetual Licenses KeyLess: |
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Subscriptions: |
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Issue
The installation program displays the message “D0001”
The error may occur:
•During installation
Cause
Protection devices used with versions 7 and previous are not compatible with version 20.
How to Proceed
You need to request a protection device replacement or switch your product to KeyLess mode