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<< Click to Display Table of Contents >> Navigation: Problems during the Software Use > Error Code: S1002 |
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Applies to: |
Perpetual Licenses with dongle: |
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Perpetual Licenses KeyLess: |
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Subscriptions: |
Embroidery Office version 20, Stitch Era version 20, Hotfix Era version 20 |
Issue
The product displays the message “S1002”
The error may occur:
•When starting the product
Cause
Product registration and activation are pending.
How to Proceed
Run the product and complete the registration and activation form. Then, wait for the confirmation message and click on the link to confirm the operation.
If the problem persists, contact support staff.