|
<< Click to Display Table of Contents >> Navigation: Problems during the Installation > Error Code: K1009 |
|
|
|
Applies to: |
Perpetual Licenses with dongle: |
|
|
Perpetual Licenses KeyLess: |
Embroidery Office version 20, Stitch Era version 20, Hotfix Era version 20 |
|
Subscriptions: |
|
Issue
The installation program displays the message “K1009”
The error may occur:
•During installation
Cause
The password file you are using is not the latest one
How to Proceed
Download the latest password file from the Area for Users and repeat the operation
If the problem persists, please contact support staff.